Effective state and rule of law
Satisfaction with public services
Shows the satisfaction of the public services among the residents of Estonia.
Satisfaction with local government services
Satisfaction with local government services
2022: 60.7
On a scale of 0–100, the index shows the share of the Estonian population who are satisfied with the services provided by the local government. Above 75 is an excellent score, above 65 is good, and below 64 (inclusive) needs improvement.
Source: Ministry of Regional Affairs and Agriculture
More informationSatisfaction with public digital services
Satisfaction with public digital services
2023: 83%
Shows the satisfaction of the public e-services (e-self-service, webpage, e-mail, smart application, social media) among the residents of Estonia.
The indicator is also a measure of performance in the Government Action Plan.
The indicator is also a measure of performance in the Government Action Plan.
Source: Ministry of Economic Affairs and Communications
More informationMore information